Privacy Policy

Last updated: January 2026

1. Data Controller

Axion GmbH
Zeil 106
60313 Frankfurt am Main
Germany
Phone: +49 69 7594 2831
Email: [email protected]
Commercial Register: HRB 143829 (Amtsgericht Frankfurt am Main)
VAT ID: DE 347 591 486

2. Information We Collect

When you submit the contact form on our website, we collect the following information:

  • Full name
  • Email address
  • Subject of inquiry
  • Message content

Additionally, we automatically collect technical information through cookies and web analytics:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website URL
  • Pages visited and time spent on pages
  • Cookie identifiers

3. Purpose of Data Processing

Your personal information is processed for the following purposes:

  • Responding to inquiries submitted through our contact form
  • Providing customer support and communication
  • Improving website functionality and user experience through analytics
  • Compliance with legal obligations under German law (GDPR, Telemediengesetz)
  • Network security and fraud prevention

4. Legal Basis for Processing

We process your data on the following legal bases:

  • Article 6(1)(a) GDPR: Consent provided through explicit agreement on the contact form
  • Article 6(1)(b) GDPR: Necessity for fulfilling a contract or responding to inquiries
  • Article 6(1)(f) GDPR: Legitimate interests in website security and analytics
  • German Telemediengesetz (TMG): Technical necessity for website operation

5. Data Retention

Personal data submitted through the contact form is retained for a period of twelve (12) months from the date of receipt, unless longer retention is required by applicable German or EU law. After this period, data is securely deleted or anonymized. Technical log data is retained for up to ninety (90) days for security purposes in accordance with standard data center protocols.

6. Data Sharing

We do not share, sell, or transfer your personal data to third parties for commercial purposes. Your information may be disclosed only:

  • When required by law or lawful court orders
  • To service providers acting on our behalf under data processing agreements (Auftragsverarbeiter)
  • To comply with regulatory requirements in Germany or the European Union

7. Your Rights

Under GDPR and German law, you have the following rights:

  • Right of Access: You may request access to personal data we hold about you
  • Right to Rectification: You may request correction of inaccurate data
  • Right to Erasure: You may request deletion of your data (right to be forgotten)
  • Right to Restrict Processing: You may request restriction of how we use your data
  • Right to Data Portability: You may request your data in a machine-readable format
  • Right to Object: You may object to certain processing activities
  • Right to Lodge a Complaint: You may file a complaint with the relevant data protection authority

To exercise any of these rights, contact us at: [email protected]

8. Security Measures

We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure server protocols, and restricted access to personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Cookies and Tracking

We use cookies to enhance your browsing experience. Our cookie usage is governed by our separate Cookie Policy. You may control cookie preferences through your browser settings or through our Consent Mode v2 implementation. Declining non-essential cookies will not prevent access to core website functionality.

10. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their privacy policies before submitting personal information.

11. Policy Changes

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website constitutes acceptance of the updated policy. We recommend reviewing this policy periodically for changes.

12. Contact Information

For privacy inquiries or to exercise your rights, contact:

Axion GmbH
Data Protection Officer
Zeil 106
60313 Frankfurt am Main
Germany
Email: [email protected]
Phone: +49 69 7594 2831

This Privacy Policy is governed by the laws of the Federal Republic of Germany and complies with the General Data Protection Regulation (GDPR) and German data protection laws.